Norton 360 Cross-Platform Experience (Windows/Android)

As a Product Designer at Norton, I support multiple product areas, with Norton CCT being one of my key responsibilities. I lead and oversee the complete end-to-end design process across all Norton platforms. I collaborate with stakeholders and product managers to gather and refine requirements, translate them into initial design drafts, align content with Norton’s brand voice through copy reviews, and manage legal reviews when regional compliance is required. This includes leveraging an internal GPT copy-editing tool to refine product copy before collaborating with the copy reviewer. When needed, I conduct unmoderated user testing to validate design decisions, assess usability, and ensure that proposed solutions address real user needs. After approvals are secured, I run final validation sessions with stakeholders and provide detailed UX walkthroughs to the development team before sprint planning. In addition to my core responsibilities, I guide and support fellow designers, ensuring their work adheres to Norton’s design guidelines, interaction standards, and design system components. Because each platform—Windows, macOS, iOS, and Android—has a distinct color theme and visual nuance, I review cross-platform designs to ensure consistency, proper use of platform-specific themes, and alignment with the overall Norton design direction. Throughout implementation, I attend development demos, validate builds against approved designs, and collaborate with engineers to resolve any UX or visual issues that arise.