Exotel Dashboard Redesign

This project is a conceptual redesign of Exotel’s call-flow dashboard, created entirely for my personal portfolio. Exotel is known for its drag-and-drop flow builder that allows businesses to create dynamic, fully customizable call-routing automation—helping teams send calls to the right agents or departments effortlessly. For this concept project, I explored how the dashboard experience could be made more intuitive, visually clean, and easier to use, while maintaining the essence of Exotel’s platform. I designed the entire concept UI in Figma, focusing on improved layout structure, visual hierarchy, and a more streamlined drag-and-drop flow builder. My goal was to simplify the user journey by creating clearer components, better spacing, and a more predictable interaction pattern. Using Bootstrap-inspired design principles, I created reusable components, modular panels, a simplified node library, and a clean sidebar system. To prototype complex interactions and states—such as connecting nodes, viewing details, and managing flow logic—I used ChatGPT to help generate structured UI patterns and component logic, which allowed me to simulate realistic interactions for the concept. The result is a polished, professional conceptual dashboard that reimagines how Exotel’s flow builder could look and function with modern UX practices.